Terms of Service

Terms & Conditions

Welcome to Bengal Tourism! These Terms of Service govern your use of our website and booking services. By using our services, you agree to these terms and conditions.

Booking Terms

Reservation Requirements:

Valid ID proof is required for all bookings
Advance payment of 50% is required to confirm booking
Remaining payment must be completed 7 days before travel
Booking confirmation is subject to availability

Cancellation Policy

Cancellation Charges:

30+ days before travel: 10% cancellation charge
15-29 days before travel: 25% cancellation charge
7-14 days before travel: 50% cancellation charge
Less than 7 days: No refund

Payment Terms

All payments are processed through secure payment gateways
We accept credit/debit cards, UPI, and bank transfers
Prices are inclusive of all applicable taxes
Additional charges may apply for customization

Traveler Responsibilities

Ensure all travel documents are valid and in order
Follow safety guidelines provided by tour guides
Respect local customs and traditions
Report any issues immediately to our support team
Be punctual for scheduled activities

Our Responsibilities

Provide safe and comfortable travel arrangements
Ensure quality accommodation and transportation
Offer professional tour guides and support
Maintain transparency in all dealings
Provide emergency assistance when needed

Limitation of Liability

Bengal Tourism shall not be liable for any loss, damage, or injury caused by factors beyond our control, including natural disasters, political unrest, or force majeure events. We recommend purchasing travel insurance for comprehensive coverage.

Dispute Resolution

Any disputes arising from our services shall be resolved through mutual discussion. If unresolved, the matter shall be subject to the jurisdiction of courts in Kolkata, West Bengal.

Contact Information

Email: bengaltourism@gmail.com

Phone: 6289783779 (Tour Booking)

Address: AG-209, Flat No 402, Kestopur, Kolkata - 700101

Last updated: 2/21/2026